Aussie Abodes Collective - Short Term Rental Agreement
TERMS AND CONDITIONS
THE PROPERTY AND YOUR BOOKING
Please review the property details, photographs, location and facilities before confirming your booking. By booking, you acknowledge that you have chosen the property without viewing it in person. We make every effort to describe each property accurately and keep photographs and inventories current. Furnishings, inclusions and presentation may change without notice.
Cleaning fees apply to each stay. The fee varies by property and is shown in your booking details.
Rates and availability may change before a booking is confirmed. If a rate changes before the required payment is received, we will let you know and you can decide whether to proceed at the revised rate. Prices and payment options may differ between booking platforms.
A booking is confirmed once the required payment has been received by the due date stated in your booking confirmation. Payments can be made by credit card or bank transfer.
CANCELLATIONS AND CHANGES
Cancellation requests must be made in writing by email to admin@aussieabodes.com.au or through your booking platform’s messaging service.
Unless different cancellation terms are shown on your booking platform or confirmed in writing for your booking, the following policy applies:
• Cancellation 15 or more days before arrival: all amounts paid will be refunded.
• Cancellation 8–14 days before arrival: 50% of the booking charges will be forfeited.
• Cancellation 7 days or less before arrival: 100% of the booking charges will be forfeited.
Changing your booking dates is subject to the same timeframes. We will try to accommodate date changes without an additional charge, where possible.
No refund is available for cancellations after check-in, early departure or unused nights.
If a double booking occurs, the first confirmed booking takes priority. We will try to arrange equivalent accommodation. If no suitable alternative is available, we will refund your booking in full.
CHECK-IN, CHECK-OUT AND OCCUPANCY
Check-in is from 2:00 pm on your arrival date. Check-out is by 11:00 am on your departure date. Early check-in or late check-out may be available by prior arrangement.
The number of guests must not exceed the maximum occupancy agreed at the time of booking. If this limit is exceeded, Aussie Abodes may end the booking without a refund.
Caravans, camper trailers and tents are not permitted on the property or within its boundaries.
Guests under 18 must be supervised by an adult. The property must not be used for unlawful activities. Illegal drugs, fireworks, offensive behaviour and conduct that endangers or disturbs others are not permitted. Functions and parties are only permitted where expressly allowed by the booking conditions and the property’s house rules.
RESPECTFUL USE OF THE PROPERTY
Please respect the privacy and comfort of neighbours. Do not cause excessive noise, nuisance, danger or inconvenience.
No smoking or vaping is permitted inside the property. Smoking is permitted outside only. Please dispose of cigarette butts safely.
Do not move furniture or household items from the property. If you move furniture during your stay, return it to its original position before departure.
Aussie Abodes, the owner or an authorised representative may enter the property when reasonably necessary to carry out repairs, inspections or safety checks.
DAMAGE, KEYS AND ADDITIONAL CLEANING
You are responsible for loss of or damage to the property, furniture, fittings and other items during your stay. Please report any damage or breakage as soon as possible. Costs for repair, replacement or making good damage may be charged to you.
Damage or loss identified during an inspection after departure may also be charged, together with reasonable repair or replacement costs.
Lost keys will be charged at $60 per key requiring replacement. Lost garage or gate remotes will be charged at $100 each.
Please leave the property clean and tidy and in the condition it was in when you arrived, allowing for normal use. If additional cleaning is required beyond the standard departure clean, a fee of $50 per hour may be charged. Pet-related additional cleaning is charged at $65 per hour. Professional steam cleaning required to remove pet stains may also be charged.
PETS
Pets are permitted only at properties advertised as pet-friendly. A maximum of two dogs is allowed unless your booking confirmation states otherwise.
Pet owners must clean up after their pets inside and outside the property. Please clean any indoor accidents promptly. Dogs must not be on beds or furniture. Keep dogs on a collar and lead when outside the property, and do not allow excessive barking.
If pet hair, stains or other mess requires cleaning beyond the standard departure clean, additional cleaning charges may apply. Professional carpet steam cleaning required to remove pet stains may be charged to you.
DEPARTURE CHECKLIST
Before you leave, please:
• Empty your personal food from the refrigerator, freezer and cupboards.
• Wash, dry and put away any dishes, pots and pans you have used.
• Place rubbish in the outdoor council bins provided. Red bins are for general waste; yellow bins are for recycling. Check the property’s Welcome Guide for local instructions.
• Remove used sheets, pillowcases and towels and leave them in the bathroom.
• Wrap seafood waste securely and place it in the outdoor bin. Do not scale or gut fish inside the property.
• Return any furniture you moved to its original position.
• Turn off lights, heating and air conditioning.
• Close all windows and lock all doors.
UTILITIES, COMPLAINTS AND GUEST ACKNOWLEDGEMENT
Aussie Abodes and the property owner are not responsible for interruptions to utilities or essential services, including electricity or hot water, that are outside their control. Please notify us promptly if a service stops working. We will make reasonable efforts to arrange an appropriate response.
If you have a concern during your stay, contact Aussie Abodes as soon as possible so we can try to resolve it while you are at the property. If an issue remains unresolved after your stay, send us the details in writing within 28 days of departure.
By completing your booking and staying at the property, you confirm that you have read and agree to these terms and the applicable house rules. You are responsible for ensuring that everyone in your group follows them.